| Search For Keyword or Phrase: |
|
| Example: install toner cartridge |
 |
|
|
|
To find a specific fault code, try our Fault Code Search. |
|
|
|
For further help, try our Tips on Searching. |
|
|
|
Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
|
|
|
|
| Frequently Asked Questions: |
- Replace Waste Bottle Message
NOTE: Make sure to replace the Waste Bottle with a new bottle. Grasp the tab on the Waste Bottle with your left hand, and grip the bottom of the bottle with your right hand. Pull the bottle out of the copier until the bottle stops. more...
- Machine Run Control Faults
Power OFF the Printer, Wait 20 Seconds, Then Power Back ON . The ON / OFF power switch is located on the top of the machine, toward the right side as you are facing the machine. WARNING: When you power OFF the printer or the Fiery (when using the network), the current job may be lost. more...
- Black Lines When Copying From the Document Glass
NOTE:When cleaning the Document Glass do not pour cleaning fluid directly on the glass. Use Xerox Lens and Mirror cleaner, glass cleaner, or water to clean the Document Glass. Lightly dampen a clean, lint-free cloth with Xerox Lens and Mirror cleaner, water or a glass cleaner that is not abrasive. more...
- Replace Fuser Web Message
Replace Fuser Web Message . This Problem Requires Additional Assistance. more...
- Black Spots or Marks Copying From the Document Glass
NOTE:When cleaning the Document Glass do not pour cleaning fluid directly on the glass. Use Xerox Lens and Mirror cleaner, glass cleaner, or water to clean the Document Glass. Lightly dampen a clean, lint-free cloth with Xerox Lens and Mirror cleaner, water or a glass cleaner that is not abrasive. more...
|
|
|
|
|
|
|
Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
|
|
|
|
|
